Job Opportunities
Business to Business Sales Representative - Oneonta, NY
Benefits
- Flexible schedule
- Mileage reimbursement
- Paid time off
- Paid training
- Travel reimbursement
Full job description
About us
Tri-County Communications is a Motorola Premier Service Partner and an Authorized Two-Way Radio dealer with offices in Oneonta and Binghamton, NY and serving upstate New York and Northeast Pennsylvania. Our products and services include fire pagers, onsite paging, two-way radio, microwave radio, GPS & Location Services as well as radio, site, tower and pager repair.
Summary: Responsible for the organization’s sales processes from start to finish.
Duties and Responsibilities
Primary Duties
- Structure deals with clients within assigned company guidelines
- Source new leads
- Follow up on Calls
- Learn about new products in the company’s portfolio
- Track Sales statistics
- Attend mandatory trainings
- Act as a leader in product knowledge within the organization and with clients
- Consult with the Technician team to meet deadlines and to share product knowledge
- Answer the sales phone line
- Provides excellent customer service for existing clients
- Reports Sales to Motorola
- Position may require occasional travel
- Administrative support to Sales Manager
- Manage rental radio inventory, scheduling and fulfillment
Secondary Support Duties
- Assist in order fulfillment
- Assist development of marketing material as part a Team
- Complete FCC fillings for the company and its customers
- Support all Facets of the paging system
- Service Walk-in Traffic including but not limited to accepting payments, handling purchases and pickups, and receiving radios in for repair.
- Ship and Receive Product
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software (Excel preferred), inventory software, presentation software, PowerPoint and internet software.
Education/Experience:
Bachelor’s Degree and at least 2 years related experience and/or training.
Certificates and Licenses:
Must attend Motorola trainings. Must posses or attain Motorola Sales certifications. Drivers license. Product certifications. Some overnight travel will be required for Motorola training.
Knowledge, Skills, and Other Abilities
- Superior customer service skills
- Time management skills
- Oral and written communication skills
- Professionalism
- Detail oriented
- Must be able to Multi Task
- Trustworthy
- Driven, motivated to achieve personality
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tools:
This position requires the employee to use common office equipment, such as but not limited to, computers, printers, fax machine, and telephones.
Job Type: Full-time
Wireless Communications Install Technician - Oneonta, NY
Responsible for installing, repairing, and maintaining two-way radio communication systems for various organizations. This involves analyzing and diagnosing communication system problems, repairing equipment and performing scheduled maintenance checks to ensure that the systems function effectively and efficiently.
Duties and Responsibilities:
• Install, maintain, and repair two-way radio communication systems
• Perform regular preventative maintenance on equipment and systems
• Respond to service requests and troubleshoot equipment and system problems
• Analyze and diagnose communication system problems, and recommend solutions
• Test and adjust two-way radio equipment and system components
• Document all repairs and maintenance performed on equipment and systems
• Keep inventory of parts and equipment needed for repairs and maintenance
• Advise customers on technical issues and provide training on the use of two-way radio equipment and systems
• Follow safety procedures and regulations when working on communication systems
Requirements:
• Associate’s degree in Electronics or related field, or equivalent experience
• At least two years of experience in the installation and maintenance of two-way radio communication systems
• Knowledge of two-way radio systems and components, including mobile and portable radios, repeaters, antennas, and base stations
• Familiarity with common two-way radio protocols and communication standards
• Ability to read and interpret technical manuals, schematics, and blueprints
• Excellent problem-solving and analytical skills
• Strong communication and customer service skills
• Ability to work independently or as part of a team
• Willingness to work flexible hours, including weekends and evenings if required
RF Technician
FLSA Status: Non-Exempt
Summary: Repair and trouble shoot two-way radios and radio systems. Design and implement two-way radio systems.
Duties and Responsibilities include the following. Other duties may be assigned.
- Install, inspect, maintain and repair radio equipment (mobile units, base stations, relay station, portable and hand carried units), radio control equipment, microwave systems, power supplies, antennas, masts, and related equipment and various electronic measuring and testing devices. They may work on fiber optic lines, transmitters, signal processing equipment and operate network analyzers, spectrum analyzers, power meters, and RF generators.
- Install two-way radio mobile transceivers, electronic sirens, emergency lighting systems, mobile video systems, computer equipment, and associated electronic equipment. Installs, maintains, and repairs two-way base communications, microwave, audio, control, antenna, transmission line, and associated electronic equipment. Installs microwave and control consoles at base station and repeater sites. Tests operational capabilities of mobile installations. Provides ground assistance for base station, radio tower, microwave antenna, and transmission line installations. Programs mobile, portable, and fixed radio equipment.
- Computer networking for Radio Networks
- Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Conducting tests and inspections of products, services, or processes to evaluate quality or performance. Program radios and networks
- Conduct test and inspections of products, services and processes to evaluate quality or performance
- Perform routine maintenance on company owned equipment
- Act as a subject matter expert to internal partners and customers
- Answer the company phone
- Provide excellent customer service
- Support the sales team by planning and meeting customer deadlines and expectations
- Must travel to customer sites on regular basis
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience in radio installation, maintenance, and repair work. Knowledge of electricity, electronics, and automotive electrical systems; the installation and repair of mobile and fixed radio equipment; base station antenna, microwave antenna, transmission lines, and associated equipment; antenna orientation and radiating patterns; and Federal Communications Commission rules and regulations. Skill in the use of maintenance, testing, and repair tools and equipment. Ability to install and maintain radio and associated electronic equipment; to detect and eliminate trouble in radio transmitters, receivers, and other electronic devices; to interpret schematic diagrams and technical reference materials; to communicate effectively; and to provide guidance to others
Language Ability:
Ability to read, communicate with peers and customers in a polite professional manner, ability to comprehend technical directions and manuals.
Math Ability:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, inventory software, internet software, and automated systems.
Education/Experience:
High school diploma or general education degree (GED); and at least 2 years related experience and/or training.
Certificates and Licenses:
Driver’s license, R56 Certified, ETA Certified, must achieve all required Motorola certifications.
Knowledge, Skills, and Other Abilities:
- Possess advanced Technical and electrical knowledge
- Superior customer skills
- Time management skills
- Common sense
- Oral and written communication skills
- Professionalism
- Detail orientated
- Must be able to Multi-task
- Trustworthy
- Ability to work within a team or independently
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stand, walk, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.
Tools:
This position requires the employee to use general electrical repair tools, such as but not limited too- Circuit testers, adjustable wrenches, cable splicing kits, circuit tracers, pliers, flash lights, screw drivers, ladders, pliers, wire cutters, voltage or current meters, and computers.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions, working near moving mechanical parts, fumes or airborne particles, and risk of electrical shock.